Timeout errors when using device information
Minor incident
Evaluation
Jun, 27 2022 10:56 -03
·
3 hours, 22 minutes
Updates
Resolved
June 27, 2022 · 14:18 -03
The device information is now fully available again.
De-escalate
June 27, 2022 · 12:21 -03
We identified the problem’s source as one of our third-party service providers.
In the meantime, we have deployed an alternative solution that provides less specific device information without timeouts.
We will update this incident with more information as soon as possible.
Issue
June 27, 2022 · 12:10 -03
We detected a problem on the Evaluation service that is causing it to timeout for requests utilizing device information.
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