No session information being tracked
Minor incident
Tracker
Evaluation
Jul, 11 2022 18:44 -03
·
2 hours, 24 minutes
Updates
Resolved
July 11, 2022 · 21:08 -03
The problem has been fixed. No information was lost.
Ongoing sessions will immediately see the effects of the events tracked during the incident and any exported data will contain all the information ingested.
We’ll monitor the service to ensure the problem caused no further consequences.
Issue
July 11, 2022 · 20:43 -03
We have identified a problem on our tracking infrastructure that is blocking properties of the session
attribute from being tracked.
Expressions utilizing properties of the session
variable and some of the properties on the campaign
variable may behave as if the session had just started with no campaign.
The other variables (user
, device
, location
and context
) are working as usual.
We’ll send any updates here as we investigate.
← Back